Propel Solutions

Telecommunications

Outsourced sales for telecommunications providers

With increasing competition in broadband, mobile and bundled services, standing out is key. We help telcos acquire new customers, upgrade existing plans and drive engagement through direct sales channels, including kiosks, outbound calling and field teams.

Channels we deploy for telecommunications

Retail kiosks

Brand representation, product demonstrations and sign-ups at kiosks and events.

Face to Face Sales

Outbound calling

Outbound acquisition, plan upgrades, cross-sell and up-sell programs from our Australian-based contact centre.

Call Centre Sales

Field teams

Door-to-door mass market and B2B sales for broadband, mobile and bundled services.

Face to Face Sales

Why Propel for telecommunications

Led by operators who have run acquisition at scale

Our GMs have scaled acquisition teams in telecommunications for some of Australia's leading brands, across Australia, New Zealand and the UK.

Campaign deliverables for telecommunications

  • Tailored recruitment. Attract, screen and onboard sales talent aligned with your campaign, brand identity and target demographics.
  • Sales-focused training. Structured training on product knowledge, customer engagement and compliance, focused on converting conversations into results.
  • Onboarding and induction. Reps are fully prepared before they enter the field, with clear expectations and brand-aligned messaging.
  • Coaching, QA and reporting. Ongoing mentoring, field coaching, compliance auditing and transparent, data-driven performance tracking.

Telecommunications sales outsourcing, answered

Which telco products do you sell?

Broadband, mobile and bundled services, for new customers and for upgrading existing plans.

Which channels work for telco?

Kiosks, outbound calling and field teams, run together or on their own.

Your brand, our people. Real results.

Tell us about your product, your market and your targets and we will come back with a tailored go-to-market strategy.